portfolio

SharpenCX

SUMMARY

SharpenCX offers a cloud-native contact center platform with a focus on tailored solutions for multiple industries, including financial services, technology, retail, and healthcare.

HIGHLIGHTS

SharpenCX provides an all-in-one Contact Center-as-a-Service (CCaaS) and Unified Communications-as- a-Service (UCaaS) solution. SharpenCX enables customers to maximize the effectiveness of their contact center investments with its omnichannel agent interface and advanced analytics and reporting.

PROJECT INFO

• TRANSACTION TYPE: SPECIAL SITUATION
• INVESTMENT DATE: NOVEMBER 2022
• INDUSTRY: SOFTWARE