TELEO CAPITAL PORTFOLIO COMPANY, SHARPENCX, ACQUIRES PLUM VOICE
Boise, ID – (November 15, 2023) - TELEO Capital Management, LLC (“TELEO”) has announced the acquisition of The Plum Group, Inc (“Plum Voice”), a recognized leader in AI driven voice-based customer interaction technology, by its existing portfolio company, Sharpen Technologies Inc. (“SharpenCX”). SharpenCX is an all-in-one unified contact center platform.
Plum Voice is a recognized leader in voice-based customer interaction technology. The company provides
voice automation, speech recognition, and omnichannel solutions that enable organizations to deliver
exceptional customer experiences, improve efficiency, and enhance business processes. Plum Voice's
technology has been adopted by a wide range of industries to transform customer interactions.
For additional information, please visit plumvoice.com.
Sharpen is a leading provider of cloud-based customer engagement solutions. The company's platform
helps organizations deliver superior customer experiences by optimizing agent and employee
performance through context-based routing, reporting, and dynamic scripting. With a flexible
architecture, Sharpen's platform enables businesses to adapt quickly to changing customer needs and
drive operational efficiency.
For additional information, please visit sharpencx.com.
TELEO Capital is a lower middle market private equity firm that looks to invest in opportunities where its strategic thought, operational resources, and capital base empower management to perform and execute their business plan. TELEO brings a successful track record of executing corporate carve-outs, recapitalizing broken balance sheets, acquiring founder-owned companies, and implementing buy and build strategies for its portfolio companies. TELEO targets opportunities in the technology & software, healthcare IT, business services, and industrial sectors. The firm is headquartered in Boise, ID with an additional office in Los Angeles, CA.For additional information, please contact Matt Oehlmann at firstname.lastname@example.org or visit our website at www.teleocapital.com